24-hour emergency plumbing in south Tenerife
Water running, a burst pipe or no water in the house. Call at any hour: the person who answers is the person who comes, and they will tell you honestly whether we need to set off now or whether it can wait until morning.
24 h emergencies, every dayNo call-out chargeArona company, no middlemen
While we are on our way
- Turn off the main stopcock for the property.
- If water is near sockets or the consumer unit, switch off the RCD.
- Mop up the water and move anything that could be damaged.
- Take photos of the fault and the damage: your insurer will want them.
Cannot find the stopcock? Call us and we will tell you where it usually is — WhatsApp
- Burst pipes and leaks with water running, exposed or inside the wall.
- Homes with no water or pressure that has suddenly dropped. Pressure, pumps and tanks
- Water heaters leaking or no longer giving hot water. Water heaters
- Blockages that overflow: toilets, sinks and soil stacks. Drains and damp
- Water coming in from the flat above or from the roof terrace.
What happens when you call at 3 a.m.
- You speak to us. No switchboard: you talk to the person who will come.
- We tell you whether we need to come now. If the damage can wait a few hours we say so; if not, we set off.
- A realistic arrival time. We confirm it on the phone, without promising the impossible.
- Stop the damage first. Then we trace the cause and give you a written price before any repair.
How we charge, at night too
- No call-out charge Free visit and quote anywhere in the south, emergencies included.
- Fixed written price Before we start. If something different turns up, we ask before carrying on.
- Nothing signed blank You only sign a quote with the price already written on it.
- Always an invoice We are a registered company: tax number B16379786.
- Pay the way you prefer Card, cash, bank transfer or Bizum.
- If anything fails, we come back We go back over what we touched, with the guarantees the law provides and the manufacturer's guarantee on the materials.
Frequently asked questions
What does a night-time emergency cost?
The visit and the quote are free at night as well. You get the price of the repair in writing before we start, and you decide.
How quickly can you get here?
It depends on the time and where you are. We tell you on the phone before we set off, with a real arrival time. Typical times per town are on the areas page. Areas
Will you come if the water is coming from a neighbour or the community?
Yes. We stop the damage in your home and photograph where the water is coming from: that is what the community or the insurer will need.
Does an emergency repair count for my insurance claim?
Yes. We photograph the point of the fault before repairing it and give you a report for your insurer. Insurance claims
Water running right now?
24-hour emergencies across the south, from Masca to Las Eras.